
Privacy Policy
Last Updated: January 25, 2025
Information We Collect:
We collect various types of information from visitors and users of our site, including
Personal Information
When you engage with our website for services, subscriptions, or contact, we may collect the following personal information:
- Contact Information: Name, email, phone number, address.
- Payment Information: Payment details, billing, and other payment-related information.
- Account Details: Username, password, and other authentication information.
Usage-Related Information
We automatically collect information about the interactions of our website visitors and users:
- Log Files: Includes IP address, browser type, Internet Service Provider (ISP), date and time, referring/exit pages, and click activity. This information is necessary for website administration, troubleshooting, and trend analysis.
- Device Information: Type of device used to access our services, operating system, and version.
- Location Information: We may collect approximate geographic data to provide region-specific services.
Cookies and Tracking Technologies
Our site uses cookies, web beacons, and similar technologies to enhance the user experience, track visitors on the site, and analyze trends.
Cookies help customize your visit behavior, remember your preferences, and provide features like user accounts.
Cookies can be managed through your browser settings. However, please note that disabling cookies may limit certain functionalities of our website.
Why Steviana IT Collects Visitor Information
Steviana IT collects visitor information for reasonable purposes, as outlined below:
Service and Management
Order Processing and Payment: We use your personal and payment information to process transactions, provide services, and manage billing.
- Account Creation: Your contact and account information is used to set up and manage your account on our platform.
- Customer Support: We use your information to resolve issues and provide support.
Improving Our Services
We use usage-related information and analytics to improve the design, products, services, and functionality of our website. It helps us better understand how visitors engage with our services and make necessary changes to enhance the user experience.
Marketing, Retargeting, and Communication
- Email Marketing, WhatsApp Marketing, SMS Marketing, Telemarketing: With your consent, we may use your email, phone number, and WhatsApp number to send promotions, updates, and newsletters about our services. You can unsubscribe at any time by following the provided instructions.
- Targeted Advertising: We may use cookies and tracking technologies to display relevant ads based on your browsing history and online behavior.
Legal Compliance
We may use or disclose your information to fulfill legal obligations, resolve service disputes, process returns and refunds, or enforce our terms and conditions and agreements.
Except for the following cases, we do not sell, exchange, or transfer your personal information to third parties without your consent.
Service Providers: We may share your information with third-party service providers who perform the following services on our behalf:
- Payment Processors: To securely manage payments and transactions.
- Analytics Services: To analyze website traffic and usage patterns.
- Dedicated and Managed Hosting Services: To provide and maintain the technical infrastructure for our website.
These third-party providers may access your personal data only to perform specific tasks and are obligated to protect your data.
Legal Requirements
As required by law, we may disclose your information, such as in the case of court orders, subpoenas, or other legal proceedings.
Data and Information Security
We take data security very seriously and implement appropriate technical and organizational measures to protect your personal information. These include:
- Encryption: We use encryption protocols to secure sensitive data, such as payment-related information.
- Access Control: We restrict access to your personal data to authorized personnel only, who require it to perform their job duties.
While we make every effort to secure your data, we will take all reasonable steps to protect your information to the best of our ability.
Your Data Rights
You have certain rights regarding your personal information, as outlined below:
- Access and Correction: You can request access to the personal information we have about you and update or correct it at any time through your account settings or by contacting us.
- Deletion: Under certain circumstances, you can request the deletion of your personal information.
- Opting Out of Marketing Communications: If you have subscribed to our email, WhatsApp, promotional SMS, or other marketing communications, you can opt out at any time by following the “unsubscribe” link or by directly contacting us.
- Data Portability: You have the right to receive a copy of your personal information in a machine-readable format, which you can use with another service provider.
Your Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
Privacy Policy Additions, Deletions, Modifications, and Revisions
Steviana IT reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to periodically review this policy.