Personal Data

When you engage with our website for any service, subscription, or communication, we may collect the following types of personal data:

• Contact Information: Name, email address, phone number, physical address.
• Payment Information: Credit card details, billing addresses, and other payment-related data.
• Account Details: Username, passwords, and other authentication credentials.

Usage Data

We automatically collect data about how visitors and users interact with our website:

• Log Files: This includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and click activity. This is standard practice for websites and helps us troubleshoot problems, administer the website, and analyze trends.
• Device Information: The type of device used to access our services, operating system, and version.
• Location Data: We may collect approximate geographical data to provide region-specific services.

Cookies and Tracking Technologies

Our site uses cookies, web beacons, and similar technologies to improve user experience, track visitors across the site, and analyze trends. Cookies help us personalize the content you see, remember your preferences, and provide features such as user accounts.

Cookies can be managed through your browser settings, but please note that disabling cookies may limit certain functionality on our website.

To Provide and Manage Services

• Order Processing and Payments: We use your personal and payment data to process transactions, provide hosting services, and manage billing.
• Account Creation: Your contact and account information is used to set up and manage your account on our platform.
• Customer Support: We use your information to respond to your inquiries, troubleshoot issues, and offer support.

To Improve Our Services

We use usage data and analytics to improve the design, content, and functionality of our website. This helps us better understand how visitors engage with our services and allows us to make improvements that enhance user experience.

Marketing and Communication

• Promotional Emails: With your consent, we may use your email address to send you promotional content, updates, and newsletters related to our services. You can opt out of these emails at any time by following the unsubscribe instructions provided.
• Targeted Advertising: We may use cookies and tracking technologies to show you relevant advertisements based on your browsing history on our website and other online behaviors.

Legal Compliance

We may also use or disclose your information to comply with legal obligations, resolve disputes, or enforce our terms and agreements.

Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as:

• Payment Processors: To manage payments and transactions securely.
• Analytics Services: To analyze website traffic and usage patterns.
• Dedicated and Managed Hosting Services: To provide and maintain the technical infrastructure of our website.

These third-party providers have access to your personal data only to perform specific tasks on our behalf and are obligated to protect your data.

Legal Requirements

We may disclose your information when required by law, such as in response to court orders, subpoenas, or other legal processes.

These include:

• Encryption: We use encryption protocols to protect sensitive data, such as payment information, during transmission.
• Access Control: We limit access to your personal data to authorized personnel who need it to perform their job functions.

While we strive to protect your data, please note that no system is entirely secure. We cannot guarantee the absolute security of your information, but we will take all reasonable steps to protect it.

Access and Correction

You may request access to your personal data that we hold, and you can update or correct this information at any time through your account settings or by contacting us.

Deletion

You may request the deletion of your personal information in certain circumstances. However, we may retain some information to comply with legal obligations, resolve disputes, or enforce agreements.

Opt-out of Marketing Communications

If you have subscribed to receive emails or other marketing communications from us, you can opt out at any time by following the unsubscribe link in the email or contacting us directly.

Data Portability

You have the right to request a copy of your personal data in a machine-readable format, which you can use with another service provider.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

Steviana IT reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically for any changes.